Fay Creator Studio

Help Center

Welcome to the Fay Creator Studio Help Center! How can we assist you?

🔍

Getting Started

How to create an account

Creating your Fay Creator Studio account is quick and easy:

  • Click the "Account" button in the top navigation
  • Choose "Sign Up" and fill in your details
  • Verify your email address
  • Complete your profile setup

You can also sign up using Google OAuth for faster registration.

Overview of the dashboard

Your dashboard is your command center for AI-powered course creation:

  • My Courses: View and manage all your AI-generated courses
  • Create From Scratch: Start new courses with intelligent AI assistance
  • AI Course Builder: Access our comprehensive suite of AI-powered tools for course creation
  • Fay Framework: Access the human-centered learning methodology
  • Community: Connect with other educators using the platform

Creating your first course

Start your course creation journey with Fay Creator Studio:

  • Click "Create From Scratch" on the homepage
  • Choose the Fay Institute Learning Framework - our human-centered design approach
  • Enter your course topic and let our intelligent AI systems generate a comprehensive structure
  • Use our advanced Course Layout Generator to create structured learning paths
  • Generate engaging lesson content with our AI-powered content creation engine
  • Create custom educational images with our intelligent visual content generator
  • Build comprehensive assessments and quizzes using our AI assessment builder
🤖 Intelligent Course Creation Partnership
Fay Creator Studio employs a sophisticated suite of AI-powered tools that work in harmony with educators to generate complete course structures, engaging lesson content, custom educational visuals, and comprehensive assessments. Our intelligent systems are scientifically engineered using best learning practices and the proven Fay Institute Learning Framework to guide you in creating high-quality educational experiences that drive exceptional student performance.

How-To Guides

Using the Intelligent Course Layout Generator

Generate comprehensive course structures with our advanced AI course architect:

  • Enter your course topic and target audience
  • Our intelligent system analyzes your input using the Fay Framework
  • Review the generated course outline with modules and lessons
  • Accept the layout or request modifications
  • Proceed to the Course Builder for content development

Creating engaging lesson content with AI

Develop compelling educational content with our AI content creation engine:

  • Select a lesson from your course structure
  • Our intelligent content generator creates comprehensive lesson material
  • Content adheres to the Fay Institute Learning Framework principles
  • Edit and customize the generated content as needed
  • Save lessons to your course database

Creating custom educational visuals

Generate compelling educational images with our intelligent visual content generator:

  • Describe the visual content you need for your lesson
  • Our AI visual creation engine produces custom educational graphics
  • Images are scientifically optimized for learning contexts and student engagement
  • Download and seamlessly integrate visuals into your course content

Building comprehensive assessments and quizzes

Create effective assessments with our intelligent assessment builder:

  • Define the learning objectives to assess
  • Our AI assessment engine generates pedagogically sound quiz questions
  • Multiple question types: multiple choice, true/false, short answer
  • Intelligent grading and constructive feedback generation
  • Perfectly align assessments with your course content and learning outcomes

Troubleshooting

Common errors

AI tools not responding:

  • Check the AI systems status on your dashboard
  • Ensure your internet connection is stable
  • Try refreshing the page and regenerating content
  • Contact support if you continue experiencing issues with our AI services

Course generation failed:

  • Ensure your course topic is clearly described
  • Try simplifying your input or breaking it into smaller parts
  • Check that you're following the Fay Framework guidelines
  • Clear browser cache and try again

Image generation issues:

  • Use descriptive, educational-focused prompts
  • Avoid copyrighted or inappropriate content requests
  • Try alternative descriptions if generation fails

Resetting app settings

If you're experiencing persistent issues:

  • Go to Profile > Settings
  • Click "Reset to Default Settings"
  • Clear your browser data
  • Log out and log back in

Browser compatibility issues

For the best experience, use:

  • Chrome 90+ (recommended)
  • Firefox 88+
  • Safari 14+
  • Edge 90+

Ensure JavaScript is enabled and disable ad blockers if experiencing issues.

Account & Settings

Updating profile

Keep your profile information current:

  • Click your profile picture in the top right
  • Select "Edit Profile"
  • Update your name, bio, and profile picture
  • Save changes to apply updates

Changing password

Update your password for security:

  • Go to Account Settings
  • Click "Change Password"
  • Enter your current password
  • Create a strong new password
  • Confirm the change

Notification settings

Customize your notification preferences:

  • Email notifications for course updates
  • Browser notifications for real-time alerts
  • Weekly digest emails
  • Marketing communications (optional)

Billing & Subscription

Choosing a plan

Select the plan that fits your educational needs:

  • Starter (Free): Access to basic AI course generation features
  • Educator ($15/month): Full access to all 4 AI agents, unlimited courses, and Fay Framework resources
  • Institution ($45/month): Multi-user access, collaboration tools, and priority support
  • Enterprise: Custom solutions for large educational institutions with dedicated support

Upgrading/downgrading

Change your subscription anytime:

  • Go to Billing in your account settings
  • Select your new plan
  • Changes take effect immediately for upgrades
  • Downgrades apply at the next billing cycle

Refund and cancellation policy

We offer flexible cancellation options:

  • Cancel anytime with no penalty
  • 30-day money-back guarantee for new subscribers
  • Prorated refunds for annual plans
  • Data export available after cancellation

Still need help?

Our support team is here to help you succeed with your course creation journey.

Contact Support