Fay Creator Studio

Terms of Service

Fay Creator Studio Platform Agreement

Last Updated: January 2025

1. Introduction

Welcome to Fay Creator Studio, an online platform designed to help educators and trainers create engaging, interactive courses using AI-powered tools and research-based instructional design frameworks.

These Terms of Service ("Terms") govern your access to and use of the Fay Creator Studio platform, including our website, tools, and services (collectively, the "Platform"). By registering for an account, accessing, or using our Platform, you agree to be bound by these Terms.

Important: If you do not agree to these Terms, please do not use our Platform.

2. Eligibility

To use Fay Creator Studio, you must:

  • Be at least 18 years old or have reached the age of majority in your jurisdiction
  • Have the legal capacity to enter into binding agreements
  • Provide accurate and complete registration information
  • Comply with all applicable laws and regulations

If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Account Registration and Use

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

Accounts are personal and non-transferable. You may not share, sell, or transfer your account to any third party without our prior written consent.

4. Platform Access and Course Creation

Fay Creator Studio provides tools and services to help you:

  • Create interactive online courses using various instructional design frameworks
  • Access AI-powered content generation and design assistance
  • Use templates and multimedia resources
  • Export and publish your courses
  • Access community features and support resources

Your access to certain features may depend on your subscription tier:

  • Free Plan: Limited course creation, basic templates, standard export options
  • Paid Plans: Enhanced features, premium templates, advanced AI tools, priority support

We reserve the right to modify or discontinue features with reasonable notice.

5. Intellectual Property

Your Content: You retain ownership of all course content, materials, and intellectual property you create using our Platform. By using our services, you grant us a limited, non-exclusive license to host, display, and process your content as necessary to provide our services.

Our Platform: Fay Creator Studio, including all software, tools, templates, frameworks, and proprietary content, is owned by us and protected by intellectual property laws. You receive a limited, revocable license to use our Platform according to these Terms.

Third-Party Content: Some content available through our Platform may be licensed from third parties. Such content is subject to additional terms and restrictions.

You may not reverse engineer, copy, modify, or redistribute our Platform or its components without explicit permission.

6. Intelligent Platform Enhancement and Data Usage

To continuously improve Fay Creator Studio and enhance your educational experience, we use certain data generated through your use of our Platform for intelligent system enhancement and platform optimization using our scientifically-designed educational technology.

What Data We Use:

  • Non-personal, aggregated, and anonymized course structure patterns
  • Usage statistics and interaction patterns (clicks, navigation flows, feature usage)
  • Design element preferences and template usage data
  • Performance metrics and error logs (anonymized)
  • Course completion rates and engagement analytics (anonymized)

What We Don't Use:

  • Personally identifiable information (PII) such as names, email addresses, or contact details
  • Your actual course content, text, or media files
  • Student data or learner information from your courses
  • Any data that can be traced back to you personally without your explicit consent
Privacy Protection: All data used for platform enhancement is thoroughly anonymized and aggregated to remove any personal identifiers. We employ industry-standard data protection techniques and follow the Fay Institute's commitment to educator privacy.

How This Data Helps:

  • Improve intelligent course recommendation systems based on proven educational methodologies
  • Enhance content structuring and design tools through advanced educational technology
  • Optimize user interface and experience using data-driven insights
  • Develop superior intelligent course creation assistance that partners with your teaching expertise
  • Identify and resolve platform issues more effectively for seamless course creation

Legal Compliance: Our data handling practices comply with applicable data protection regulations, including GDPR, CCPA, and other relevant privacy laws. We implement appropriate technical and organizational measures to protect your data while supporting educational excellence.

Your Control: While this data usage helps us provide better intelligent features through our high-quality educational AI programs, you have control over your participation:

  • You can contact us to opt out of non-essential data collection for platform enhancement
  • Opting out may limit access to some intelligent features and personalized recommendations
  • Essential platform functionality will remain available regardless of your opt-out status
  • You can request information about what anonymized data patterns are associated with your usage

For questions about our data usage practices or to exercise your data rights, please contact us at privacy@faycreatorstudio.com.

7. Subscription and Payments

Fay Creator Studio offers various subscription tiers with different features and pricing. By subscribing to a paid plan, you agree to:

  • Pay all applicable fees as described in your chosen plan
  • Automatic renewal unless you cancel before the next billing cycle
  • Price changes with 30 days' advance notice

Refund Policy: Due to the nature of digital services and immediate access to premium features, we generally do not offer refunds. Exceptions may be made at our sole discretion for technical issues or billing errors.

Cancellation: You may cancel your subscription at any time. Access to paid features will continue until the end of your current billing period.

8. Prohibited Activities

You agree not to use the Platform for any of the following prohibited activities:

  • Creating, uploading, or distributing illegal, harmful, or offensive content
  • Harassing, bullying, or intimidating other users
  • Attempting to gain unauthorized access to our systems or other users' accounts
  • Using automated tools to scrape, copy, or download our content
  • Interfering with the proper functioning of the Platform
  • Violating any applicable laws or regulations
  • Creating fake accounts or impersonating others
  • Distributing malware, viruses, or other harmful code

Violation of these prohibitions may result in immediate account suspension or termination.

9. Termination

Either party may terminate your account:

  • By You: You may close your account at any time through your account settings
  • By Us: We may suspend or terminate your account for violations of these Terms, non-payment, or other legitimate business reasons

Effect of Termination: Upon termination, your access to the Platform will cease immediately. We will make reasonable efforts to provide access to your content for download for 30 days after termination, after which your data may be permanently deleted.

10. Disclaimers and Limitation of Liability

The Platform is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Uninterrupted or error-free operation
  • Accuracy or reliability of content

Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

Our total liability for any claims arising from your use of the Platform shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Modifications to Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will:

  • Post the updated Terms on our Platform
  • Notify you via email or Platform notification
  • Provide at least 30 days' notice before changes take effect

Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

12. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Platform will be resolved through binding arbitration or in the courts of [Your Jurisdiction].

13. Contact Information

If you have questions about these Terms of Service, please contact us:

Legal: legal@faycreatorstudio.com

Privacy: privacy@faycreatorstudio.com

Support: Contact Support

Address: [Your Business Address]

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